Hadiya is Fixed. Please don't embarrass us by asking for discount. Hadiya mentioned in the catalogue is ex-works Mumbai basis. unit to be Picked up from our office in Malad, Mumbai. If you want us to deliver the unit to your masjid, transportation charges will be extra at actuals. For customized units With different image, but no change in electronics placement, charges extra at If electronics placement changes, charges extra at 20%, 50% payment to be made in advance and balance when the unit is ready before dispatch, All units carry TWO YEAR warranty against any manufacturing defect from the date of installation. Life-time service is FREE. Only spares will be charged after warranty period. If any of our staff or dealer asks for travel expenses for service, please call us at 81080 33322 and register his complaint. We will take appropriate action against him ln'shaa Allah.